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PokerStars, PokerStars Casino, PokerStars Sports Online Software End User License Agreement

Download End User License Agreement

The following end user license agreements (Real Money and Play Money) should be read by you (the "User" or "you") in its entirety prior to your use of PokerStars', PokerStars Casino's and PokerStars Sports' services or products. Please note that the end user license agreements (Real Money and Play Money) constitute a legally binding agreement between you and Reel Italy Limited with its registered address at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' Xbiex, XBX 1011, Malta ("REEL Italy", "us", "we" or "our").

REEL Italy is licensed and authorized by the Agenzia delle Dogane e dei Monopoli (the "ADM") to carry out remote public games under the license No. 15023 (the "Italian Gaming License") under which it operates the real money games ("RM Games") offered to you on the Internet site found at www.pokerstars.it, www.pokerstarscasino.it and www.pokerstarssports.it and any other website notified by REEL Italy under the license issued by ADM (jointly defined as the "Sites"). Also REEL Italy offers "play money"/"play for free" poker games ("PM Games") through the Sites. The terms and conditions governing your play on RM Games and PM Games follow below.

The term "Flutter Group" in both agreements relating to Real Money and Play Money Games refers to that group of companies that are controlled, directly or indirectly, by Flutter PLC and which operate the Flutter Group's various businesses from time-to-time such as Paddy Power, Betfair, Sportsbet, FanDuel, TVG, Adjarabet, Sky Betting and Gaming and the 'PokerStars' and 'Full Tilt' brands.

     END USER LICENSE AGREEMENT – REAL MONEY GAMES

This end user license agreement – RM Games (the "Agreement") should be read by you (the "User" or "you") in its entirety prior to your use of REEL Italy's service or products.

We may offer you RM Games (as defined in Clause 1.1 below) which are offered under our own brands as well as RM Games which are licensed to REEL Italy by a third party owner ("Third Party Providers").

In addition to the terms and conditions of this Agreement, please review our Gaming Account Agreement, the Privacy Policy, the Cookie Policy, the PM Terms and Conditions, the Poker Rules, the Casino Games Rules, the Home Games Terms and Conditions, the Sports Betting Rules, the Real Money Processing and Currency Exchange terms and conditions for the purposes of the RM Games only and the Stars Rewards Terms and Conditions as well as the other rules, policies and terms and conditions relating to the games and promotions available on the Sites as posted on the Sites from time to time, which are incorporated herein by reference, together with such other policies of which you may be notified of by us from time to time.

By clicking the "I Agree" button as part of the software installation process and using the Software (as defined below), you consent to the terms and conditions set forth in this Agreement, the Cookie Policy, the PM Games Terms and Conditions, the Poker Rules, the Casino Games Rules, the Home Games Terms and Conditions, the Sports Betting Rules and the Real Money Processing and Currency Exchange terms and conditions, and acknowledge the Privacy Policy, as each may be updated or modified from time to time in accordance with the provisions below and therein.

For the purposes of this Agreement, the definition of "Software" means any and all software that we provide or make available to you, regardless of the medium, and whether it is downloadable by you to your end-user device or not. Therefore "Software" will include software downloadable to your personal desktop or laptop computer ("PC") from www.pokerstars.it, www.pokerstarscasino.it and www.pokerstarssports.it and/or or any other website as notified by REEL Italy and the web-based software accessible from www.pokerstars.it, www.pokerstarscasino.it and www.pokerstarssports.it and also the mobile software applications downloadable or made available to you on your end-user device (including, without limitation, a cellular phone, PDA, tablet, or any other type of portable or mobile device now existing or hereafter devised) (each, a "Device") as well as all ancillary software to the Software (whether web-based software or client/server software).

1. GRANT OF LICENSE/INTELLECTUAL PROPERTY
1.1

Subject to the terms and conditions contained herein REEL Italy grants the User a non-exclusive, personal, non-transferable right to install and use the Software on your PC or Device, as the case may be, in order to access REEL Italy servers and play the real money games available (the "RM Games"), as defined in the Gaming Account Agreement (the Software and RM Games together being the "Service").

1.2

The Software is licensed to you by REEL Italy for your private personal use. Please note that the Service is not for use by individuals: (i) under 18 years of age, (ii) under the legal age of majority in their jurisdiction and (iii) connecting to the Sites from jurisdictions from which it is illegal to do so or in any case RM Games cannot be offered through the Sites under applicable laws. REEL Italy is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful.

1.3

The Flutter Group and its licensors (including any Third Party Providers) are the sole holders of all rights in the Software and the Software's code, structure and organisation, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws:

  1. copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise;
  2. sell, assign, sublicense, transfer, distribute or lease the Software;
  3. make the Software available to any third party through a computer network or otherwise;
  4. export the Software to any country (whether by physical or electronic means); or
  5. use the Software in a manner prohibited by applicable laws or regulations,

(each of the above is an "Unauthorised Use").

The Flutter Group and its licensors (including any Third Party Providers) reserve any and all rights implied or otherwise, which are not expressly granted to the User hereunder and retain all rights, title and interest in and to the Software. 

You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorised Use. You shall notify us immediately upon becoming aware of the commission by any person of any Unauthorised Use and shall provide  us with reasonable assistance with any investigations we conduct in light of the information provided by you in this respect.

1.4

The terms "PokerStars", "PokerStars Casino" and "PokerStars Sports", the domain names "pokerstars.it", "pokerstarscasino.it", "pokerstarssports.it", "pokerstarsmobile.it" and any other trade marks, service marks, signs, trade names and/or domain names used by the Flutter Group on the Sites and/or the Software from time to time (the "Trade Marks"), are the trade marks, service marks, signs, trade names and/or domain names of the Flutter Group and/or its licensors, and these entities reserve all rights to such Trade Marks. In addition, all content on the Sites, including, but not limited to, the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to the Flutter Group and/or its licensors (including any Third Party Providers) and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service and the Sites you obtain no rights in the Site Content and/or the Trade Marks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trade Marks without REEL Italy's prior written consent. 

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by the Flutter Group, its group companies and/or its licensors (including any Third Party providers) in the Software, the Trade Marks or the Site Content nor will you do anything that damages the image or reputation of REEL Italy, the Flutter Group generally and all our and its employees, directors, officers and consultants.

1.5

A User may only have one gaming account on the Sites and shall only use the Service using such single gaming account.

1.6

You warrant that any names or images used by you in connection with the Sites or Service (for example, your user name and avatar) shall not infringe the intellectual property, privacy or other rights of any third party. You hereby grant us for the benefit of the Flutter Group and its group companies a worldwide, irrevocable, transferable, royalty free, sub-licensable license to use such names and images for any purpose connected with the Sites or Service, subject to the terms of our Privacy Policy.

1.7

Virtual Items

The RM Games may include virtual chips and/or other virtual items for use in the RM Games (together the "Virtual Items"). You may be able to "earn" Virtual Items through gameplay by visiting the relevant page(s). These "real world" terms are used figuratively, and you agree that you have no right or title in Virtual Items "earned" in a RM Game. Any "virtual currency" or similar virtual balance shown in your gaming account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license to use the relevant Virtual Items in-game.

1.8

Virtual Items are for in-game use only. You may not sublicense, trade, sell, or transfer Virtual Items for value of any kind outside of a RM Game (or attempt to do any of these things). Any such action or attempted action is prohibited and void and may subject your gaming account to termination. In addition, you acknowledge that REEL Italy may commence legal action against you for any harm done by such transfer or attempted transfer of Virtual Items outside of the RM Games.

1.9

When you obtain a license to use Virtual Items in-game, REEL Italy may send you a confirmatory email that will contain details of the Virtual Items you have obtained. Please check that the details in the confirmatory email are correct as soon as possible and maintain a copy of it for your records. If you have any concern, please contact customer support. REEL Italy keeps records in order to deal with any queries.

1.10

You acknowledge and agree that Virtual Items will not be usable if the RM Game in question is withdrawn for any reason.

1.11

You acknowledge that REEL Italy is not required to provide a refund of Virtual Items for any reason, and that you will not receive money or other compensation for unused Virtual Items when a gaming account is closed, whether such closure was voluntary (e.g. where the gaming account is closed by you) or involuntary (e.g. where the gaming account is closed because you materially breach any term of this Agreement).

2. NO WARRANTIES
2.1

Within the limits prescribed by applicable laws and subject to consumers' statutory rights and in particular saved for the obligations to which REEL Italy is subject under the terms of the Italian Gaming License, REEL Italy disclaims any and all warranties, expressed or implied, in connection with the Service which is provided to you "AS IS" and we provide you with no warranty or representation whatsoever regarding its quality, fitness for purpose, completeness or accuracy.

2.2

Regardless of our efforts to provide you with service of the highest quality, safety and security and subject to the obligations provided by the terms of the Italian Gaming License, we make no warranty that the Service will be uninterrupted, timely or error-free, that defects will be corrected or that the Software and the Sites shall be free from viruses, bugs or other contaminants.

2.3

Subject to the obligations provided by the Italian Gaming License and applicable consumers' statutory laws, REEL Italy reserves the right to suspend, discontinue, modify, remove or add to the Service in its absolute discretion with immediate effect and without an obligation to provide you with notice because of amendments to the calendars of the RM Games provided by the competent public authorities, as well as for the management, maintenance and update of the Software and we shall not be liable in any way whatsoever for any loss suffered as a consequence of any decision made by REEL Italy in this regard.

3. YOUR REPRESENTATIONS AND WARRANTIES

Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:

3.1

there is a risk of losing money when using the Service and that neither REEL Italy nor any other member of the Flutter Group has no responsibility to you for any such loss;

3.2

REEL Italy is not a financial institution and no interests will accrue on monies deposited with us;

3.3

your use of the Service is at your sole option, discretion and risk;

3.4

in compliance with our regulatory requirements and in order for you to access and use our Software and/or our Service through any of our websites you will need to provide us with certain personal details about yourself (including details regarding your methods of payment) as well as consenting us (or third parties acting on our behalf) to have access to or make use of your location data and/or such other data or information that may be derived from your device/computer, to enable the Software/Service to be made available to you. You hereby acknowledge to us (or third parties acting on our behalf) to access and use such data for the purposes outlined above. You are not permitted to use our Software and/or Service if you do not wish to be bound by this provision. REEL Italy will process your personal data in compliance with our Privacy Policy;

3.5

you are solely responsible for any applicable taxes which may be payable on cash or prizes awarded to you through your use of the Service;

3.6

the telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of REEL Italy and REEL Italy shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;

3.7

you are aged 18 or over and that you are not currently self-excluded from any online or mobile gambling site and that you will inform us immediately if you enter into a self-exclusion agreement with any gambling provider;

3.8

you are solely responsible for any applicable taxes which may be payable on cash or prizes awarded to you through your playing the RM Games;

3.9

you have provided true and accurate information concerning your physical address and identity, including nationality and undertake to promptly notify REEL Italy of any changes;

3.10

the communication of incorrect or incomplete information or the lack of delivery of the identification document or declarations implies the suspension of gaming account operations until REEL Italy receives the necessary additions or amendments and in any case up to a maximum period of sixty days on whose expiry the agreement shall be considered terminated. The remaining funds will be returned to you only following the delivery of your identification document;

3.11

if you allow the usage of the gaming account by third parties, this agreement shall be terminated and any outstanding balances returned to you following the delivery of an identification document;

3.12

if REEL Italy becomes aware that you have performed frauds or collusions and/or has made available your gaming account to third parties, we can suspend the agreement, informing ADM of the occurrence, up to the verification of the events; if following the verification of the events, REEL Italy has gained evidence to believe that you have performed some frauds and/or collusions and/or has made available your gaming account to third parties, the agreement is terminated and an immediate notice is sent to ADM. Against our decisions, you are entitled to file a complaint to ADM. In case of favourable decision you are entitled to receive the refund prescribed by the Card of Services;

3.13

REEL Italy is hereby held harmless from all liability related to any damages suffered by you and/or by third parties as a result of third-party use of the gaming account, or the fraudulent use of the gaming account;

3.14

you are not currently on any list of persons that would prohibit REEL Italy from engaging in business or other dealings, or otherwise offering the Service to you;

3.15

you are not prohibited due to your geographic location or otherwise from receiving funds from REEL Italy; and

3.16

if you are identified as such a person as detailed in Clause 3.14 or 3.15, REEL Italy may immediately terminate your gaming account and all access to any of the Service.

4. OFFENSIVE LANGUAGE OR CONTENT

The User is prohibited from posting any unlawful, indecent, racist, obscene, libellous, defamatory or threatening material or any material that would violate any law or generally be considered to be offensive, via the Service whether using the chat function, the player images option or in correspondence with REEL Italy's staff.

5. BREACH
5.1

Without prejudice to any other rights of REEL Italy, if a User breaches in whole or in part Clauses 1 (Grant of License/Intellectual Property) and 4 (Offensive Language or Content), REEL Italy or any other company within the Flutter Group which provides services to the User reserves the right to terminate the Agreement or any other agreement in place with the User, immediately blocking the User's access to the Service or to any other service offered by REEL Italy, terminating such User's gaming account on the Sites or on any other Sites operated by REEL Italy and/or taking legal action against such User.

5.2

You agree to fully indemnify, defend and hold harmless REEL Italy, the Flutter Group and its shareholders, directors and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:

  1. your breach of this Agreement, in whole or in part;
  2. violation by you of any law or any third party rights; and
  3. use by you of the Service or use by any other person accessing the Service using your ID and/or PIN (as defined in the Gaming Account Agreement), whether or not with your authorization.
5.3

EXTERNAL PLAYER ASSISTANCE TOOLS. REEL Italy prohibits external player assistance tools ("EPA Tools") that are designed to provide an "unfair advantage" to players. REEL Italy defines EPA Tools as computer software (other than the Software), and non-software-based systems (e.g. web sites, subscription services and physical material). REEL Italy takes a broad view of what constitutes an "unfair advantage" in the context of any use of EPA Tools and specific guidance can be found in our Third Party Tools and Services FAQ. For the avoidance of doubt, what is prohibited encompasses but is not limited to accessing or compiling information on other players beyond that which the User has personally observed through the User's own game play or receiving advice, direction or assistance on how to play, in real time, that goes beyond a basic level.

5.4

AUTOMATIC PLAYERS (BOTS). The use of artificial intelligence including, without limitation, "robots" is strictly forbidden in connection with the Service. All actions taken in relation to the Service by a User must be executed personally by players through the user interface accessible by use of the Software, and without the assistance of any form of artificial intelligence.

5.5

You agree that REEL Italy may take steps to detect and prevent the use of prohibited EPA Tools. These steps may include, but are not limited to, examination of software programs running concurrently with REEL Italy Software on the User's computer. You agree that you will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third party software that bypasses, interferes with, or blocks such steps.

5.6

SOFTWARE MODIFICATIONS. User may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way.

5.7

If we mistakenly credit your gaming account with winnings that do not belong to you, whether this is due to a technical or human error or otherwise, you are obliged to notify us immediately by emailing Support. We reserve the right to void any transactions placed using incorrectly/mistakenly credited funds, including related winnings paid out in error, without prejudice to other remedies and actions that may be available to us at law.

You may not abuse or take advantage of any error or instance of incompleteness on any of the Sites or in any of the RM Games provided by us (via any of the Sites). Should you become aware of such an error or incompleteness, please notify us immediately. If you do not comply with this Clause and take advantage of or divulge any information about an error or incompleteness, we will be entitled to pursue any remedies available at law.

6. LIMITATION OF LIABILITY

Within the limits prescribed by the law and in any case save for the cases for gross negligence and wilful misconduct and subject to consumers' statutory rights, REEL Italy or any other member of the Flutter Group will not be liable for any incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the Service even if REEL Italy or the relevant member of the Flutter Group had prior knowledge of the possibility of such damages.

7. OTHER
7.1

The Software contains third party software, including but not limited to casino game software licensed to us by various third parties, sports betting software developed and licensed to us by Amelco UK Limited, software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org); cryptographic software written by Eric Young; ungif software written by Eric S. Raymond; PSTCollectionView software written by Peter Steinberger, and font software that is proprietary to the licensor or its suppliers and subject to the copyright laws of the United States and other jurisdictions (the "Licensed Software").

7.2

The User's use of the Licensed Software is subject to compliance with all of the terms and conditions of this Agreement and any additional third party terms and conditions (see Clause 7.7 below).

7.3

The Licensed Software may not be altered, modified or extracted from the Software.

7.4

The User's use is limited to "Internal Use" meaning use of the Licensed Software only in the course of the User's customary and ordinary internal business or personal use and not for further resale, sublicensing or distribution. "Customary and ordinary internal business use" shall mean, for an End User that is an entity, use by such User, or its employees or authorized agents for the User's customary and ordinary internal business. "Customary and ordinary personal use" shall mean, for an End User that is an individual, use by such User or a member of such User's household for internal personal purposes. All such employees, agents, and household members shall be notified by the User as to the terms and conditions of this Agreement.

7.5

All rights not expressly granted in the Licensed Software are reserved.

7.6

Within the limits prescribed by applicable laws and subject to consumers' statutory rights, the OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software is provided by the OpenSSL Project, by Eric S. Raymond, by Peter Steinberger and by Eric Young "as is" and any expressed or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the OpenSSL Project, Eric Young, Eric S. Raymond, Peter Steinberger or their contributors be liable for any direct, indirect, incidental, special, exemplary or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of the OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software, even if advised of the possibility of such damage.

7.7

The providers of the Licensed Software may require you to agree to additional terms and conditions governing the use of their products including individual RM Game supplier rules. These additional third party terms and conditions can be found within each RM Game and you should review them and ensure that you agree and consent to them prior to using any such third party Licensed Software. If you continue to play any RM Game or access any part of the Service where we have notified you that third party terms and conditions apply, we will deem you to have accepted and to be bound by the same. If you do not accept these third party terms and conditions, you may not use the relevant third party Licensed Software. You shall not interfere with, modify or reverse engineer any software (including the Licensed Software) provided to you by us or any third party.

Within the limits provided by the applicable laws, we do not accept any liability in respect of any third party Licensed Software and in particular we do not provide any representation or warranty that any third party gambling products will comply with the terms, conditions or game rules applicable to them, all of which is the responsibility and liability of the relevant Third Party Provider.

8. AMENDMENT

REEL Italy reserves the right to update or modify this Agreement or any part thereof at any time with prior notice and you will be bound by such amended Agreement within 14 days of it being notified through the Sites. Your continued use of the Site shall be deemed to attest to your agreement to any amendments to the Agreement.

9. GOVERNING LAW

The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of the Italy. Each party irrevocably agrees that, subject as provided below, the relevant courts of the place of residence of the User in Italy shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom if the User a consumer. Otherwise, if the User is not a consumer, the courts of Milan (Italy) will have exclusive jurisdiction on the matter, save for the right of REEL Italy to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction. Without prejudice to the User's right to act before the competent court, in accordance with Article 14 of Regulation 524/2013/EC, the User is hereby informed that the European Commission has set up an online dispute resolution platform that can be used by the User to resolve disputes between the Parties. As part of this process, the Licensee may be contacted to resolve any disputes at support@starsaccount.it. 

10. SEVERABILITY

If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.

11. ASSIGNMENT

REEL Italy reserves the right to assign this agreement, in whole or in part, at any time without the need of the prior consent of the User. The User may not assign any of his/her rights or obligations under this Agreement to any third party.

12. MISCELLANEOUS
12.1

No waiver by REEL Italy of any breach of any provision of this Agreement (including the failure of REEL Italy to require strict and literal performance of or compliance with any provision of this Agreement) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of this Agreement.

12.2

Nothing in this Agreement shall create or confer any rights or other benefits in favour of any third parties not party to this Agreement other than with respect to any company within REEL Italy and Third Party Providers.

12.3

Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.

12.4

This Agreement constitutes - together with the gaming account agreement published on the Sites - the entire understanding and agreement between you and us regarding the Service and supersedes any prior agreement, understanding, or arrangement between you and us.

12.5

The User must provide full and truthful information in respect of all details and information requested by REEL Italy in connection with the User's use of the Service subject at all time to the terms of the Privacy Policy.

12.6

The Italian language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

In accordance with Articles 1341 and 1342 of the Italian Civil Code, the User declares their express acknowledgement and acceptance of the clauses contained in the following Clauses of this Agreement:

- Clause 1 – Grant of License/Intellectual Property
- Clause 2 – No Warranties
- Clause 3 – Your Representation and Warranties
- Clause 5 – Breach
- Clause 6 – Limitation of Liability
- Clause 9 – Governing Law

Copyright © 2021 Rational Intellectual Holdings Limited. All rights reserved.

With regard to the OpenSSL Toolkit:

Copyright © 1998-2011 The OpenSSL Project. All rights reserved.
Copyright © 1995-1998 Eric Young. All rights reserved.
With respect to PSTCollectionView software:
Copyright (c) 2012-2013 Peter Steinberger
With respect to ungif software:
The GIFLIB distribution is Copyright (c) 1997 Eric S. Raymond

More information is available at www.pokerstars.it, www.pokerstarscasino.it and www.pokerstarssports.it.

REEL Italy can be contacted via Support.

     END USER LICENSE AGREEMENT – PLAY MONEY GAMES

This end user license agreement – PM Games (the "Agreement") should be read by you (the "User" or "you") in its entirety prior to your use of REEL Italy service or products. Please note that the Agreement constitutes a legally binding agreement between you and REEL Italy Limited with its legal seat at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' Xbiex, XBX 1011, Malta (referred to herein as "REEL Italy", "us", "we" or "our"). 

REEL Italy operates the "play money" poker and casino games ("PM Games") offered to you on the Internet sites found at www.pokerstars.it and www.pokerstarscasino.it, and any other website notified by REEL Italy through the above mentioned sites (the "Sites"). The terms and conditions governing your playing on PM Games are below.

In addition to the terms and conditions of this Agreement, please review our Privacy PolicyCookie Policy the Poker RulesCasino Games Rules, the Home Games Terms and Conditions, and the Stars Rewards Terms and Conditions as well as the other rules, policies and terms and conditions relating to the games and promotions available on the Sites as posted on the Sites from time to time, which are incorporated herein by reference, together with such other policies of which you may be notified of by us from time to time.

By clicking the "I Agree" button as part of the software installation process and using the Software (as defined below), you consent to the terms and conditions set forth in this Agreement, the Cookie Policy, the Casino Games Rules, the Home Games Terms and Conditions and the Poker Rules, and acknowledge the Privacy Policy, as each may be updated or modified from time to time in accordance with the provisions below and therein.

For the purposes of this Agreement, the definition of "Software" means any and all software that we provide or make available to you, regardless of the medium, and whether it is downloadable by you to your end-user device or not. Therefore "Software" will include the software downloadable to your personal desktop or laptop computer ("PC") from www.pokerstars.it or www.pokerstarscasino.it, the web-based software accessible from www.pokerstars.it or www.pokerstarscasino.it and also the software applications downloadable or made available to you on your end-user device (including, without limitation, a cellular phone, PDA, tablet, or any other type of portable or mobile device now existing or hereafter devised) (each, a "Device") as well as all ancillary software to the Software (whether web-based software or client/server software).

1. GRANT OF LICENSE/INTELLECTUAL PROPERTY
1.1

Subject to the terms and conditions contained herein REEL Italy grants the User a non-exclusive, personal, non-transferable right to install and use the Software on your PC or Device, as the case may be, in order to access the REEL Italy servers and play the PM Games (the "PM Games") available (the Software and PM Games together being the "Service").

1.2

The Software is licensed to you by REEL Italy for your private personal use. Please note that the Service is not for use by individuals: (i) under 18 years of age, (ii) under the legal age of majority in their jurisdiction and (iii) connecting to the Sites from jurisdictions from which it is illegal to do so. REEL Italy is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful.

1.3

We reserve the right at any time to request from you evidence of age in order to ensure that minors are not using the Service. We further reserve the right to suspend or cancel your account and exclude you, temporarily or permanently, from using the Service if satisfactory proof of age is not provided or if we suspect that you are underage.

1.4

The Flutter Group and its licensors are the sole holders of all rights in the Software and the Software's code, structure and organisation, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws:

  1. copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise;
  2. sell, assign, sublicense, transfer, distribute or lease the Software;
  3. make the Software available to any third party through a computer network or otherwise;
  4. export the Software to any country (whether by physical or electronic means); or
  5. use the Software in a manner prohibited by applicable laws or regulations,

(each of the above is an "Unauthorised Use").

The Flutter Group and its licensors reserve any and all rights implied or otherwise, which are not expressly granted to the User hereunder and retain all rights, title and interest in and to the Software.

You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorised Use. You shall notify REEL Italy immediately upon becoming aware of the commission by any person of any Unauthorised Use and shall provide REEL Italy with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.

1.5

The terms "REEL Italy", the domain names "pokerstars.it", "pokerstarscasino.it" and "pokerstarsmobile.it" and any other trade marks, service marks, signs, trade names and/or domain names used by the Flutter Group on the Site and/or the Software from time to time (the "Trade Marks"), are the trade marks, service marks, signs, trade names and/or domain names of the Flutter Group and/or its licensors, and these entities reserve all rights to such Trade Marks. In addition, all content on the Site, including, but not limited to, the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to the Flutter Group and/or its licensors and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service and the Site you obtain no rights in the Site Content and/or the Trade Marks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trade Marks without REEL Italy prior written consent.

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by the Flutter Group and/or its licensors in the Software, the Trade Marks or the Site Content nor will you do anything that damages the image or reputation of REEL Italy, the Flutter Group generally and all our and its employees, directors, officers and consultants.

1.6

You warrant that any names or images used by you in connection with the Sites or Services (for example, your user name and avatar) shall not infringe the intellectual property, privacy or other rights of any third party. You hereby grant us for the benefit of the Flutter Group a worldwide, irrevocable, transferable, royalty free, sublicensable license to use such names and images for any purpose connected with the Sites or Service, subject to the terms of our Privacy Policy.

1.7

Virtual Items

The PM Games may include virtual chips and/or other virtual items for use in the PM Games (together the "Virtual Items"). You hereby acknowledge and agree that you have no right or title in Virtual Items appearing or originating in any PM Game, or any other attributes associated within an account or stored on the Service. Any "virtual currency" or similar virtual balance shown in your User account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license to use the relevant Virtual Items in-game.

1.8

Virtual Items are for in-game use only. You may not sublicense, trade, sell, or transfer Virtual Items for value of any kind outside of a PM Game (or attempt to do any of these things). Any such action or attempted action is prohibited and void and may subject your account to termination by REEL Italy. In addition, you acknowledge that REEL Italy may commence legal action against you for any harm done by such transfer or attempted transfer of Virtual Chips outside of the Service.

2. NO WARRANTIES
2.1

Within the limits provided by the law and save for consumers' statutory rights, REEL Italy disclaims any and all warranties, expressed or implied, in connection with the Service which is provided to you "AS IS" and we provide you with no warranty or representation whatsoever regarding its quality, fitness for purpose, completeness or accuracy.

2.2

Regardless of our efforts to provide you with service of the highest quality, safety and security, we make no warranty that the Service will be uninterrupted, timely or error-free, that defects will be corrected or that the Software and the Sites shall be free from viruses, bugs or other contaminants.

2.3

REEL Italy reserves the right to suspend, discontinue, modify, remove or add to the Service in its absolute discretion with immediate effect and without an obligation to provide you with notice where we consider it necessary to do so, including (for example) where we receive information that you have entered into any self-exclusion agreement with any gambling provider or where we deem it necessary for the management, maintenance or update of the Software and we shall not be liable in any way whatsoever for any loss suffered as a consequence of any decision made by REEL Italy in this regard, save for what provided by statutory applicable laws.

3. YOUR REPRESENTATIONS AND WARRANTIES

Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that the following with the limits provided by applicable laws and save for what provided by statutory consumers' laws:

3.1

your use of the Service is at your sole option, discretion and risk;

3.2

in compliance with our regulatory requirements and in order for you to access and use our Software and/or our Service through any of our websites you will need to provide us with certain personal details about yourself as well as consenting us (or third parties acting on our behalf) to have access to or make use of your location data and/or such other data or information that may be derived from your device/computer, to enable the Software/Service to be made available to you. You hereby consent to us (or third parties acting on our behalf) to access and use such data for the purposes outlined above. You are not permitted to use our software and/or services if you do not wish to be bound by this provision. REEL Italy will process your personal details in compliance with the applicable data protection laws and regulations, all in accordance with and as set out in our Privacy Policy;

3.3

the telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of REEL Italy and REEL Italy shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;

3.4

you are prohibited from using the Service in any way to create, receive or facilitate the transfer or receipt of any financial gain or other pecuniary advantage to you or any third party (whether or not acting on your behalf). Virtual Items have no value in and of themselves and are not transferable and exchangeable within a User account. Further, such Virtual Items are not redeemable for any 'real' currency or prize. Thus, you are prohibited from sublicensing, renting, leasing, selling, trading, gifting, bequeathing or otherwise transferring your User account or any Virtual Items associated with your User account to a third person;

3.5

you are aged 18 or over and that you are not currently self-excluded from any online or mobile gambling site and that you will inform us immediately if you enter into a self-exclusion agreement with any gambling provider;

3.6

you have provided true and accurate information concerning your physical address and identity, including nationality and undertake to promptly notify REEL Italy of any changes;

3.7

you are not currently on any list of persons that would prohibit REEL Italy from engaging in business or other dealings, or otherwise offering the Service to you;

3.8

you are not prohibited due to your geographic location or otherwise from receiving funds from REEL Italy; and

3.9

if you are identified as such a person as detailed in Clause 3.7 or 3.8, REEL Italy may immediately terminate your account and all access to any of the Service. 

4. PROHIBITED USES
4.1

SOFTWARE MODIFICATIONS. User may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way.

4.2

PERSONAL USE. The Service is intended solely for the User's personal use and entertainment and not for money and must not in any way be used to create any financial gain or other pecuniary advantage to you. The User must provide full and truthful information in respect of all details and information provided by the User to REEL Italy and the User is obligated to update such details in the event of any change thereto. REEL is hereby held harmless from all liability related to any damages suffered by you and/or by third parties as a result of third-party use of the account, or the fraudulent use of the account.

4.3

COLLUSION. Collusion between Users by sharing hole cards or by any other methods is strictly forbidden. REEL Italy reserves the right, in addition to other measures, to restrict seating and/or to prohibit Users from playing at a particular poker table or in a tournament, including restricting two or more Users from playing together at the same table or in the same tournament. In addition, any collusion or attempt at collusion between players (including Users) will be considered as a material breach of this Agreement and accordingly REEL Italy shall have the right to terminate a User's account if a User engages or attempts to engage in any such activity, regardless of the outcome of such attempt.

4.4

EXTERNAL PLAYER ASSISTANCE TOOLS. REEL Italy prohibits external player assistance tools ("EPA Tools") that are designed to provide an "unfair advantage" to players. REEL Italy defines EPA Tools as computer software (other than the Software), and non-software-based systems (e.g. web sites, subscription services and physical material). REEL Italy takes a broad view of what constitutes an "unfair advantage" in the context of any use of EPA Tools and specific guidance can be found in our Third Party Tools and Services FAQ. For the avoidance of doubt, what is prohibited encompasses but is not limited to accessing or compiling information on other players beyond that which the User has personally observed through the User's own game play or receiving advice, direction or assistance on how to play, in real time that goes beyond a basic level.

4.5

AUTOMATIC PLAYERS (BOTS). The use of artificial intelligence including, without limitation, "robots" is strictly forbidden in connection with the Service. All actions taken in relation to the Service by a User must be executed personally by players through the user interface accessible by use of the Software, and without the assistance of any form of artificial intelligence.

4.6

You agree that REEL Italy may take steps to detect and prevent the use of prohibited EPA Tools. These steps may include, but are not limited to, examination of software programs running concurrently with the REEL Italy Software on the User's computer. You agree that you will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third party software that bypasses, interferes with, or blocks such steps.

4.7

CHIP-DUMPING. Chip-dumping occurs when any User intentionally loses a poker hand in order to deliberately transfer his chips to another User. Any User who participates or attempts to participate in chip-dumping with any other User, while using the Service may be permanently banned from using the Service and their User account may be terminated immediately. In such circumstances REEL Italy will be under no obligation to return or credit to you any chips that may be in your User account at such time.

4.8

FRAUDULENT BEHAVIOR. In the event that REEL Italy deems that a User has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using either the Service or any of the other services, products or facilities of the wider Flutter Group, including without limitation, engaging in any of the activities set forth in this Clause 4 or any other game manipulation, REEL Italy shall be entitled to take such action as it sees fit, including, but not limited to:

  1. immediately blocking a User's access to the Service;
  2. notifying other companies within the Flutter Group;
  3. terminating a User's account with REEL Italy;
  4. removing all Virtual Items within a User's account; and/or
  5. taking legal action against a User.
5. OFFENSIVE LANGUAGE OR CONTENT

The User is prohibited from posting any unlawful, indecent, racist, obscene, libelous, defamatory or threatening material or any material that would violate any law or generally be considered to be offensive, via the Service whether using the chat function, the player images option or in correspondence with REEL Italy or the Flutter Group staff.

6. BREACH
6.1

Without prejudice to any other rights of REEL Italy, if a User breaches in whole or in part any of Clauses 1 (Grant of License/Intellectual Property), 4 (Prohibited Uses), 5 (Offensive Language and Content), 8 (Security and your Account) and 9 (Third Party Software), REEL Italy will be entitled to suspend or terminate this Agreement or any other agreement in place between the User and any other member of the Flutter Group, immediately blocking the User's access to the Service or to any other service offered by the Flutter Group, terminating such User's account on the Sites or on any other sites operated by the Flutter Group, removing all Virtual Items held in the User's account on the Sites or on any other site operated by the Flutter Group and/or taking legal action against such User.

6.2

You agree to fully indemnify, defend and hold harmless REEL Italy, all other Flutter Group companies and their shareholders, directors and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:

  1. your breach of this Agreement, in whole or in part;
  2. violation by you of any law or any third party rights; and
  3. use by you of the Service or use by any other person accessing the Service using your Login Credentials (as defined below), whether or not with your authorization.
7. LIMITATION OF LIABILITY
7.1

Within the limits proscribed by applicable laws and in particular consumer protection laws, under no circumstances, including negligence, shall REEL Italy or any other member of the Flutter Group be liable for any incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the Service even if REEL Italy or the relevant member of the Flutter Group had prior knowledge of the possibility of such damages.

7.2

Nothing in this Agreement shall exclude or limit REEL Italy's or the Flutter Group's liability for: (a) death or personal injury resulting from its negligence; or (b) fraud, fraudulent misrepresentation or gross negligence.

8. SECURITY AND YOUR ACCOUNT
8.1

Each User account shall be accessible through the use of a combination of a unique username ("Username"), a unique and secret password ("Password"), and other optional numeric authentication methods that the User may select (the Username, Password and any other authentication features together being referred to as the "Login Credentials"). The User is obligated to choose his/her own Username and Password in accordance with the rules relating thereto.

8.2

The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her User account.

8.3

The User is obliged to keep his/her Login Credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials shall be the sole responsibility of the User and be deemed as his/her use. Any liability therefrom shall be that of the User.

8.4

A User may only have one User account with REEL Italy and shall only use the Service using such single account. It is prohibited for a User to open multiple accounts with REEL Italy. In the event that REEL Italy becomes aware of additional accounts opened by a User, REEL Italy may close such additional accounts without notice and may confiscate Virtual Items held in such additional accounts.

8.5

You will not be able to place any bets (with Virtual Items) using the Service in an amount greater than the total amount of Virtual Items in your User account.

8.6

REEL Italy reserves the right to run identity checks on a User, with third party agencies or services, using the information provided to us by a User on registration with the Service. The third party agencies or services may retain a record of the information but they will not use the information for any other purpose.

9. THIRD PARTY SOFTWARE
9.1

The Software contains, as a component, third party software, including but not limited to software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org); cryptographic software written by Eric Young; ungif software written by Eric S. Raymond; PSTCollectionView software written by Peter Steinberger and font software that is proprietary to the licensor or its suppliers and subject to the copyright laws of the United States and other jurisdictions (the "Licensed Software").

9.2

The User's use of the Licensed Software is subject to compliance with all of the terms and conditions of this Agreement and any additional third party terms and conditions (see Clause 9.7 below).

9.3

The Licensed Software may not be altered, modified or extracted from the Software.

9.4

The User's use is limited to "Internal Use" meaning use of the Licensed Software only in the course of the User's customary and ordinary internal business or personal use and not for further resale, sublicensing or distribution. "Customary and ordinary internal business use" shall mean, for an End User that is an entity, use by such User, or its employees or authorized agents for the User's customary and ordinary internal business. "Customary and ordinary personal use" shall mean, for an End User that is an individual, use by such User or a member of such User's household for internal personal purposes. All such employees, agents, and household members shall be notified by the User as to the terms and conditions of this Agreement.

9.5

All rights not expressly granted in the Licensed Software are reserved.

9.6

Within the limits proscribed by applicable laws and subject to consumers' statutory rights, the OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software is provided by the OpenSSL Project and by Eric S. Raymond, by Peter Steinberger and by Eric Young "as is" and any expressed or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the OpenSSL Project, Eric Young, Eric S. Raymond, Peter Steinberger or their contributors be liable for any direct, indirect, incidental, special, exemplary or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of the OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software, even if advised of the possibility of such damage.

9.7

The providers of the Licensed Software may require you to agree to additional terms and conditions governing the use of their products including individual PM Game supplier rules. These additional third party terms and conditions can be found within each PM Game and you should review them and ensure that you agree and consent to them prior to using any such third party Licensed Software. If you continue to play any PM Game or access any part of the Service where we have notified you that third party terms and conditions apply, we will deem you to have accepted and to be bound by the same. If you do not accept these third party terms and conditions, you may not use the relevant third party Licensed Software. You shall not interfere with, modify or reverse engineer any Software (including the Licensed Software) provided to you by us or any third party.

Within the limits provided by applicable laws, we do not accept any liability in respect of any third party Licensed Software and in particular we do not provide any representation or warranty that any third party gambling products will comply with the terms, conditions or game rules applicable to them, all of which is the responsibility and liability of the relevant Third Party Provider.

10. DISPUTES

The User accepts that the historical data of each PM Game shall be as recorded on the REEL Italy servers. In the event of a discrepancy between the poker cards displayed on your computer and the PM game records on the REEL Italy server the latter shall prevail. The User accepts that the "Instant Hand History" and "Hand Replayer" features of the Software shall not be considered as the official historical record of any hand.

11. AMENDMENT

REEL Italy reserves the right to update or modify this Agreement or any part thereof at any time with prior notice and you will be bound by such amended Agreement within 14 days of it being notified through the Sites. Your continued use of the Site shall be deemed to attest to your agreement to any amendments to the Agreement.

12. GOVERNING LAW

The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Italy. Each party irrevocably agrees that, subject as provided below, the relevant courts of the place of residence of the User in Italy shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom relating to Users that are consumers. Otherwise, if the User is not a consumer, the courts of Milan (Italy) will have exclusive jurisdiction on the matter, save for the right of REEL Italy to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

Without prejudice to the User's right to act before the competent court, in accordance with Article 14 of Regulation 524/2013/EC, the User is hereby informed that the European Commission has set up an online dispute resolution platform that can be used by the User to resolve disputes between the Parties. As part of this process, the Licensee may be contacted to resolve any disputes at support@starsaccount.it.

13. SEVERABILITY

If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.

14. ASSIGNMENT

REEL Italy reserves the right to assign this Agreement, in whole or in part, at any time without notice. The User may not assign any of his/her rights or obligations under this Agreement.

15. MISCELLANEOUS
15.1

No waiver by REEL Italy of any breach of any provision of this Agreement (including the failure of REEL Italy to require strict and literal performance of or compliance with any provision of this Agreement) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of this Agreement.

15.2

Nothing in this Agreement shall create or confer any rights or other benefits in favour of any third parties not party to this Agreement other than with respect to any company within the Flutter Group.

15.3

Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.

15.4

This Agreement constitutes the entire understanding and agreement between you and us regarding the Service and supersedes any prior agreement, understanding, or arrangement between you and us.

15.5

The User must provide full and truthful information in respect of all details and information requested by REEL Italy in connection with the User's use of the Service subject at all time to the terms of the Privacy Policy.

15.6

The Italian language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

In accordance with Articles 1341 and 1342 of the Italian Civil Code, the User declares their express acknowledgement and acceptance of the clauses contained in the following Clauses of this Agreement:

- Clause 1 – Grant of License/Intellectual Property
- Clause 2 – No Warranties
- Clause 3 – Your Representation and Warranties
- Clause 4 – Prohibited Uses
- Clause 6 – Breach
- Clause 7 – Limitation of Liability
- Clause 12 – Governing Law 

Copyright © 2021 Rational Intellectual Holdings Limited. All rights reserved.

With regard to the OpenSSL Toolkit:
Copyright © 1998-2011 The OpenSSL Project. All rights reserved.
Copyright © 1995-1998 Eric Young. All rights reserved.
With respect to PSTCollectionView software:
Copyright (c) 2012-2013 Peter Steinberger
With respect to ungif software:
The GIFLIB distribution is Copyright (c) 1997 Eric S. Raymond

Version no. 1.11 of the REEL Italy End User License Agreement.

In force from May, 2021.

More information is available at www.pokerstars.it and www.pokerstarscasino.it.

REEL Italy can be contacted via Support.